Enrollment Guides Privacy Policy & Messaging Terms

1. Messaging Program & Consent

By providing your mobile number, you consent to receive automated SMS/MMS messages from Enrollment Guides about your benefits enrollment, reminders, updates, and related content.

2. Message Frequency

Message frequency varies based on your enrollment timeline and your interactions with us.

3. Message & Data Rates

Message and data rates may apply based on your mobile carrier and plan.

4. Opt‑Out & HELP

To stop receiving messages, reply STOP to any SMS/MMS message. You will receive a one‑time confirmation.

5. Personal Data Collection

We collect information you provide (name, phone, email) and message content for compliance, audit, and quality control.

6. Data Use & Sharing

Your data is used to deliver and improve services. We only share your information when legally required or necessary, such as with carriers or benefits admins.

7. Data Security & Retention

We use industry‑standard measures to protect your information and store it only as long as needed to comply with legal and service obligations.

8. Your Rights

You can access, correct, or delete your personal data. You may also opt out of promotional messages separately via your account.

9. Policy Updates

We’ll notify you of changes by posting the updated policy with a new effective date.